REAL PEOPLE
REAL REVIEWS

“My husband is a total review person. He needs to read people's experience before even considering a contractor. After our dishwasher drain became clogged, we tried every solution known to Google. We found TigAlex, a father and son ...”

“Very knowledgeable and incredible customer service. I called them after my dishwasher broke a second time and the previous company said I would need a completely new dishwasher. TigAlex diagnosed the problem and fixed it in a timely manner.”

“Came to diagnose immediately, efficient, competent and reasonable. Tig ordered parts and was back as soon as they came in, could not ask for better.”

“I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a repair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.”

“I just finished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!”

“TigAlex did a great job showing up on time, being communicative, and addressing the issue and fix same day. I couldnt be present so they sent picture and kept me updated.”